AV4 Customer Order Management
for
Avon Representatives
Features
Maintain Customer Information
Enter and Print Customer Orders
Stores Customer Order History
Produces Order / Invoices
19 Reports Available
Track Expenses
Product History
Email Order / Invoices
Online order entry
Main Menu
Starting point for
all features
Add a Customer
Enter the customer demographic
data
All information is optional
Two addresses available
Three phone numbers
Free form comments
Award point tracking
Business helper feature
Add a Customer
Find an Existing Customer
Enter customer name
Enter any other demographic data
Partial information is allowed
The search will find all customers
that match the criteria
Navigation between found customers
is done with the left/right arrows on
the customer update screen
Customer Search
This search will find
Jane Doe based on
Jane & D & Reno
being entered.
Order / Invoice Entry
Enter each item ordered
Program will auto fill most information
based on product number
Order quantity and Price quantity –To
support 2 for 1, 3 for 1 or any
combination
Line Item Discounts / Order Discounts
Backorder Support
Order / Invoice Entry
Products
Supports automatic capture of
product information as orders are
entered.
Has ability to import 3rd Party
campaign product databases
Tracks inventory
Optional ‘look for lower price’ feature
Products
Program Options
Your demographic data
Processing charge dollar amount
2 Tax Rates available
Points
Extra charges (S&H, Alaska/Hawaii
surcharges)
Screen / Report Fonts
Options
Reports
Order / Invoices
Campaign Totals
Order Summary
Campaign Summary
Customers
Labels
13 more reports
Report Screen
Order / Invoice
Expenses
Amount due Avon
Internal expenses –items such as
brochures, bags…
External expenses –items such as
stamps, printer paper …
Mileage tracking
Expenses
Histories
Find who order a product
By product number
By description
By shade / fragrance
By size
Print history report
Histories
Histories
Utilities
Delete Customers/Orders/Products
Export database information
3rd Party product database import
Delivery
Payments In Full
Payments by Order
Set / Reset customer flags
Utilities
Customer History
Campaign Totals
Order Details
Ability to Print campaign totals
Ability to print order details
Customer Campaign History
Customer Order History
Computer Requirements
Windows (98, ME, XP, Win 2000,
Win7, Win10)
30 MB Hard Drive Space
32 MB Ram for best performance
Printer
Thank You
